Email Setup on an iPhone or iPod Touch

  1. Step 1 - On the Home Screen, Select Settings
  2. Step 2 - Scroll down and select Mail, Contacts, Calendars

     
  3. Step 3 - Select Add Account...

     
  4. Step 4 -  Select Microsoft Exchange

     
  5. Step 5 - Enter exchange account info (This will be your Ozarka Account Information):

     
     
  6. Step 6 -  Select Next. The iPhone will attempt to automatically sync with our exchange server.

     
  7. Step 7 - The automatic sync might fail with the error Exchange Account Verification Failed

     
  8. Step 8 - Now a field will appear between Email and Username titled Server.

          
     
  9. Step 9 - Enter the name of your company's exchange server. Our Server name is postoffice.ozarka.edu

     
  10. Step 10 - The iPhone will verify the new account. If no error is returned, the account was created successfully.

     
  11. Step 11 - Select the services you wish to sync, and select save.

Mobile Device Exchange Settings

 iphone/ipad

  • Tap Settings > Mail, Contacts, Calendars > click on your Ozarka account > then click Account.
  • Next to server it will say starbuck.ozarka.edu.  Change that to postoffice.ozarka.edu
  • Next to domain put ozarka.edu.
  • Then tap “Next” and then “Save”.
  • Open your Ozarka inbox and your email should begin downloading onto your device.

 android

  • Open the “Email” app and long-press the Exchange email account until the settings window appears.
  • Select “Account settings,” then select “Exchange server settings.”
  • In the “Exchange server” field, you should see starbuck.ozarka.edu change that to postoffice.ozarka.edu
  • Under domain\username put username@ozarka.edu (example: bobsmith@ozarka.edu)
  • Select “Next” to verify the settings
  • Then click “Done” and you will be able to open your Ozarka email account.

DIsable Outlook Junk E-mail folder

 

By default, everyone at Ozarka is already using the Barracuda Spam Firewall to protect from spam arriving at our mailbox so there is no need for Outlook to do any spam filtering for us. If Junk E-mail filtering is left on in Outlook people notice they are missing e-mails and it takes awhile to figure out they have been placed in the Junk E-mail folder by Outlook. We recommend everyone disable this feature. 

Disable it as follows in Outlook 2007

  • Actions Menu;
  • Click on Junk E-mail;
  • Select Junk E-mail Options;
  • Select No automatic filtering;
  • Press OK.

 

Disable it as follows in Outlook 2010:

  • Click on Junk E-mail folder to ensure you are in the email section of Outlook;
  • Click on Junk in ribbon at top of page;
  • Select Junk E-mail Options;
  • Select No automatic filtering;
  • Press OK.

 

Saving Documents as Rich Text Format

Microsoft Works

Opening Works Files in Office

  1. Open the word processing program.
  2. Type the assignment.
  3. When the file is ready to be saved, select "File" from the menu bar at the top of the word processor screen; now select "Save As"

4. Click the drop down box and choose "Rich Text Format" (.rtf)

5. When naming and saving a file, letters without any symbol characters (i.e. - @#$ or %).
- For example, project1.rtf is an acceptable filename, while Project #1.RTF is not.

  1. Before selecting the Save button, be sure that the file is being saved into the correct folder or directory
  2. Click the Save button.

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Microsoft Word

Saving in Rich-Text Format

  1. Open the word processing program.
  2. Type the assignment.
  3. When the file is ready to be saved, select "File" from the menu bar at the top of the word processor screen; now select "Save As"

4. Click the drop down box and choose "Rich Text Format" (.rtf)

5. When naming and saving a file, letters without any symbol characters (i.e. - @#$ or %).
- For example, project1.rtf is an acceptable filename, while Project #1.RTF is not.

  1. Before selecting the Save button, be sure that the file is being saved into the correct folder or directory
  2. Click the Save button.

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Corel WordPerfect

  1. Open the word processing program.
  2. Type the assignment.
  3. When the file is ready to be saved, select "File" from the menu bar at the top of the word processor screen; now select "Save As"

4. Click the drop down box and choose "Rich Text Format" (.rtf)

5. When naming and saving a file, letters without any symbol characters (i.e. - @#$ or %).
- For example, project1.rtf is an acceptable filename, while Project #1.RTF is not.

  1. Before selecting the Save button, be sure that the file is being saved into the correct folder or directory
  2. Click the Save button.

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Setting Up a Printer on Your Laptop

Note *if you do not have to necessary driver needed to install the printer you can go to the company web site and download the driver. www.support.dell.com. Follow the prompts for selecting the correct driver and install. If you have trouble with it please call the Information systems help desk.

 

Go to "Start" --> "Run" --> "Printers and Faxes"

 

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Click "Add a Printer"

 

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Click "Next"

 

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Check "Local Printer..." and click "Next"

 

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Check "Create New Port" and use the drop down box to select "Standard TCP\IP Port" and click "Next"

 

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Click "Next" again

 

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Type in the "The Office Number You Are In".ozarka.edu

Example Address = "001.ozarka.edu" (This is the address for the printer in Office 001 in Mountain View.)

Click "Next" then click "Next" again

 

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Click "Finish"

 

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Select the model of the printer you wish to install on the left side. (Note* If your printer model doesn't appear on the left side then you need to download the driver from the company website.)

 

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Brother Company Support Website: http://www.brother-usa.com/Downloads/

Dell Company Support Website: www.support.dell.com

HP Company Support Website: http://welcome.hp.com/country/us/en/support.html

 

Follow the prompts for selecting the correct driver and install. If you have trouble with it please call the Information Systems Help Desk at 870-368-2021.

 

Click "Next" on all the rest of the choices until it prompts you to click "Finish."

The printer will now be installed on your laptop.

Setting Up Your Ozarka Email In Mozilla Thunderbird

For Full-Time Employees

 

  1. Open Thunderbird, and select Tools > Account Settings.
  2. Click Add Account.
  3. Select the Email account radio button and click Next. The Identity screen appears.
  4. Enter your full name in the Your Name field. Enter your Email address (username@ozarka.edu) in the Email Address field, and click Next.
  5. Select IMAP as the type of incoming server you are using. Enter postofficec.ozarka.edu in the Incoming Server field.
  6. Set the Outgoing Server to starbuck.ozarka.edu and click Next.
  7. Enter your username in the Incoming User Name and Outgoing User Name fields, and click Next.
  8. Enter a name for your email account in the Account Name field, and click Next.
  9. Verify your account information in the dialog box, and click Finish.

 

 

For Part-Time Employees

 

  1. Open Thunderbird, and select Tools > Account Settings.
  2. Click Add Account.
  3. Select the Email account radio button and click Next. The Identity screen appears.
  4. Enter your full name in the Your Name field. Enter your Email address (username@mail.ozarka.edu) in the Email Address field, and click Next.
  5. Select IMAP as the type of incoming server you are using. Enter starbuck.ozarka.edu in the Incoming Server field.
  6. Set the Outgoing Server to point.ozarka.edu and click Next.
  7. Enter your username in the Incoming User Name and Outgoing User Name fields, and click Next.
  8. Enter a name for your email account in the Account Name field, and click Next.
  9. Verify your account information in the dialog box, and click Finish.

 

 

For Students

 

  1. Open Thunderbird, and select Tools > Account Settings.
  2. Click Add Account.
  3. Select the Email account radio button and click Next. The Identity screen appears.
  4. Enter your full name in the Your Name field. Enter your Email address (username@mail.ozarka.edu) in the Email Address field, and click Next.
  5. Select IMAP as the type of incoming server you are using. Enter starbuck.ozarka.edu in the Incoming Server field.
  6. Set the Outgoing Server to point.ozarka.edu and click Next.
  7. Enter your username in the Incoming User Name and Outgoing User Name fields, and click Next.
  8. Enter a name for your email account in the Account Name field, and click Next.
  9. Verify your account information in the dialog box, and click Finish.

Setting Up Your Ozarka Email on Windows Mobile

 

  1. Open the Start menu and select Programs > Messaging > New E-mail Account.
  2. Enter your email address (username@ozarka.edu) in the E-mail Address field.
  3. * Windows Mobile 6.1 users: Enter an unintelligible email address (such as 'g@g') at this step. This will bypass the automatic configuration for POP access.
  4. Uncheck the box that asks to get settings automatically from the Internet and select Next.
  5. Select Internet e-mail as your email provider in the drop-down menu.
  6. Enter your name as you want it to appear in sent emails.
  7. Enter a descriptive name for the email account and select Next.
  8. Enter 'postoffice.ozarka.edu' in the Incoming Mail Server field.
  9. Select IMAP4 as the Account type from the drop-down menu and select Next.
  10. Enter your username and password.
  11. Select Next.
  12. Enter 'starbuck.ozarka.edu' in the Outgoing (SMTP) Mail Server field.
  13. Select Next.
  14. Select how often you want your phone to send/receive emails from the drop-down menu.
  15. For more download options, select the Review all download settings link.
  16. Select Finish.

Setting Up Your Ozarka Email In Microsoft Outlook

For Full-Time Employees

 

Microsoft Office Outlook 2007

 

  1. Start Outlook.
  2. On the Tools menu, click Account Settings.
  3. Click New.
  4. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
  5. In the Auto Account Setup dialog box, click to select the Manually configure server settings or additional server types check box, and then click Next.
  6. Click Internet E-Mail, and then click Next.
  7. In the Server Information section, select IMAP for Account Type.
  8. In the Your Name box, enter your name exactly as you want it to appear to recipients.
  9. In the E-mail Address box, type your e-mail address. (USERNAME@ozarka.edu) 
  10. In the User Name box, type your account name.
  11. In the Password box, type your password.
  12. In the Incoming mail server box, type postoffice.ozarka.edu.
  13. In the Outgoing mail server (SMTP) box, type postoffice.ozarka.edu. NOTE: IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
  14. Click Next after you have completed entering this configuration information, and then click Finish.

 

 

Microsoft Office Outlook 2003 and earlier versions of Outlook

 

  1. Start Outlook.
  2. On the Tools menu, click E-mail Accounts.
  3. Under E-mail Accounts, click Add a new e-mail account, and then click Next.
  4. Click IMAP as the type of account that you are creating, and then click Next.
  5. In the Your Name box, enter your name exactly as you would like it to appear to recipients.
  6. In the E-mail Address box, type your e-mail address.(USERNAME@ozarka.edu) 
  7. In the User Name box, type your account name.
  8. In the Password box, type your password.
  9. In the Incoming mail server (IMAP) box, type starbuck.ozarka.edu.
  10. In the Outgoing mail server (SMTP) box, type starbuck.ozarka.edu. NOTE: IMAP4 is a retrieval protocol. You need SMTP to send your messages.
  11. Click Next after you have completed entering this configuration information, and then click Finish.

 

For Part-Time Employees

 

Microsoft Office Outlook 2007

 

  1. Start Outlook.
  2. On the Tools menu, click Account Settings.
  3. Click New.
  4. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
  5. In the Auto Account Setup dialog box, click to select the Manually configure server settings or additional server types check box, and then click Next.
  6. Click Internet E-Mail, and then click Next.
  7. In the Server Information section, select IMAP for Account Type.
  8. In the Your Name box, enter your name exactly as you want it to appear to recipients.
  9. In the E-mail Address box, type your e-mail address. (USERNAME@mail.ozarka.edu) 
  10. In the User Name box, type your account name.
  11. In the Password box, type your password.
  12. In the Incoming mail server box, type clubhouse.ozarka.edu.
  13. In the Outgoing mail server (SMTP) box, type point.ozarka.edu. NOTE: IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
  14. Click Next after you have completed entering this configuration information, and then click Finish.

 

 

Microsoft Office Outlook 2003 and earlier versions of Outlook

 

  1. Start Outlook.
  2. On the Tools menu, click E-mail Accounts.
  3. Under E-mail Accounts, click Add a new e-mail account, and then click Next.
  4. Click IMAP as the type of account that you are creating, and then click Next.
  5. In the Your Name box, enter your name exactly as you would like it to appear to recipients.
  6. In the E-mail Address box, type your e-mail address.(USERNAME@mail.ozarka.edu) 
  7. In the User Name box, type your account name.
  8. In the Password box, type your password.
  9. In the Incoming mail server (IMAP) box, type clubhouse.ozarka.edu.
  10. In the Outgoing mail server (SMTP) box, type point.ozarka.edu. NOTE: IMAP4 is a retrieval protocol. You need SMTP to send your messages.
  11. Click Next after you have completed entering this configuration information, and then click Finish.

 

For Students

 

Microsoft Office Outlook 2007

 

  1. Start Outlook.
  2. On the Tools menu, click Account Settings.
  3. Click New.
  4. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
  5. In the Auto Account Setup dialog box, click to select the Manually configure server settings or additional server types check box, and then click Next.
  6. Click Internet E-Mail, and then click Next.
  7. In the Server Information section, select IMAP for Account Type.
  8. In the Your Name box, enter your name exactly as you want it to appear to recipients.
  9. In the E-mail Address box, type your e-mail address. (USERNAME@mail.ozarka.edu) 
  10. In the User Name box, type your account name.
  11. In the Password box, type your password.
  12. In the Incoming mail server box, type clubhouse.ozarka.edu.
  13. In the Outgoing mail server (SMTP) box, type point.ozarka.edu. NOTE: IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
  14. Click Next after you have completed entering this configuration information, and then click Finish.

 

 

Microsoft Office Outlook 2003 and earlier versions of Outlook

 

  1. Start Outlook.
  2. On the Tools menu, click E-mail Accounts.
  3. Under E-mail Accounts, click Add a new e-mail account, and then click Next.
  4. Click IMAP as the type of account that you are creating, and then click Next.
  5. In the Your Name box, enter your name exactly as you would like it to appear to recipients.
  6. In the E-mail Address box, type your e-mail address.(USERNAME@mail.ozarka.edu) 
  7. In the User Name box, type your account name.
  8. In the Password box, type your password.
  9. In the Incoming mail server (IMAP) box, type clubhouse.ozarka.edu.
  10. In the Outgoing mail server (SMTP) box, type point.ozarka.edu. NOTE: IMAP4 is a retrieval protocol. You need SMTP to send your messages.
  11. Click Next after you have completed entering this configuration information, and then click Finish.

Forwarding Your Phone

To send calls to an inside extension:

1. Press *33

2. Enter extension number

To send calls to an outside extension:

1. Press *33

2. Enter (9 + the outside number)

 

(This feature is not automatically enabled for all extensions. If you need this feature enabled, please contact Information Systems.)

To cancel the forward from the sending telephone:

1. Press *33

2. Enter your extension

Password guidelines and instructions for changing passwords

Password Choice Requirements

  • At a minimum, passwords shall be changed every 90 days.
  • Passwords shall be at least eight characters in length and be a mixture of alpha and non-alpha characters
  • User passwords shall not be reused within six password changes.



Suggested strategies for selecting a valid password:
Choose a word, then scramble it with some random numbers (e.g., buffalo becomes Bu3fa2o).
Convert an easy-to-remember phrase into an acronym. "It is a very fine day" could be abbreviated to "iiavfd", and then by adding two nonalphabetic characters, would become a valid password of iia44fd.


Users must never write down or otherwise record their passwords. Each user is responsible for any action taken with that user's login. No college employees or students should ever share or divulge their password to anyone, including other college students and staff, nor should OC employees and administrators ever request a user to divulge his or her password. Users should change their passwords often--at least once every 90 days for staff/faculty and 180 days for students. Any password that a user believes may have been compromised must be changed immediately.

Users must not attempt to determine another user's password through any means. This prohibition applies to passwords for students, faculty, staff, and friends and accounts on systems reached through the Internet.

Account lockouts: An account will be set to lock out a user for a minimum of five minutes after a maximum of 3 failed login attempts.

Password uniqueness: A history of at least 5 passwords should be kept when technically feasible for each account within a system. New passwords should be checked against this history and users prohibited from re-using any matching entries.
 

Changing Passwords

 

myOzarka

Click on My Tools
Click on Change Password
 

Sonisweb

Click on Systems
Click on Change Password






Note: Resetting a password in the Information Systems department requires that the user present a photo ID.