Routine Maintenance Window

 Every Wednesday from 5:00 a.m. to 7:00 a.m., Ozarka's Department of Information Systems performs routine maintenance on server, telephone, and network equipment. During this Maintenance Window, services provided by Ozarka such as myOzarka, e-mail, web and/or network access may be interrupted. While every effort is made to minimize the impact on students, faculty and staff, scheduled equipment maintenance is necessary in order to provide reliable services.



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Password guidelines and instructions for changing passwords

Password Choice Requirements

  • At a minimum, passwords shall be changed every 90 days.
  • Passwords shall be at least eight characters in length and be a mixture of alpha and non-alpha characters
  • User passwords shall not be reused within six password changes.

Suggested strategies for selecting a valid password:
Choose a word, then scramble it with some random numbers (e.g., buffalo becomes Bu3fa2o).
Convert an easy-to-remember phrase into an acronym. "It is a very fine day" could be abbreviated to "iiavfd", and then by adding two nonalphabetic characters, would become a valid password of iia44fd.

Users must never write down or otherwise record their passwords. Each user is responsible for any action taken with that user's login. No college employees or students should ever share or divulge their password to anyone, including other college students and staff, nor should OC employees and administrators ever request a user to divulge his or her password. Users should change their passwords often--at least once every 90 days for staff/faculty and 180 days for students. Any password that a user believes may have been compromised must be changed immediately.

Users must not attempt to determine another user's password through any means. This prohibition applies to passwords for students, faculty, staff, and friends and accounts on systems reached through the Internet.

Account lockouts: An account will be set to lock out a user for a minimum of five minutes after a maximum of 3 failed login attempts.

Password uniqueness: A history of at least 5 passwords should be kept when technically feasible for each account within a system. New passwords should be checked against this history and users prohibited from re-using any matching entries.

Changing Passwords


Click on My Tools
Click on Change Password


Click on Systems
Click on Change Password

Note: Resetting a password in the Information Systems department requires that the user present a photo ID.

What to do when you go over quota on your Exchange Account

What to do when you go over quota on your Exchange account (Outlook 2002, 2003, and 2007)

An error message such as "your mailbox is over its size limit" indicates that you have exceeded your Exchange server quota. Exchange accounts at Ozarka College have a default quota of 500MB.

You can check your disk quota by using the mailbox cleanup tool in Outlook 2002, 2003, or 2007. (This tool is not available in prior versions of Outlook.)

  1. From the
    menu, select
    Mailbox Cleanup... 
  2. Click the
    View Mailbox Size...
    (Outlook 2003 and 2007) or
    Click Here
    (Outlook 2002) button to view your usage.

Following are suggestions to help you stay within your Exchange quota:

  • Check the
    Deleted Items
  • Check for large messages and attachments

Check the

Deleted Items folder

Any mail you've deleted from your Inbox (or any other folder) is not really gone until you empty the

Deleted Items

  • To delete individual messages in the
    Deleted Items
    folder, select the appropriate message, and click the
    button on the toolbar (it looks like an "X").
  • To empty the entire
    Deleted Items
    folder, from the
    menu, select
    Empty "Deleted Items" Folder

If you wish, you can set Outlook to automatically delete items in the

Deleted Items
folder upon exiting. To do so:

  1. Within Outlook, from the
    menu, select
  2. Click the
  3. In the window that appears, select the checkbox that says
    Empty the Deleted Items folder upon exiting

Check for large messages and attachments

To search for messages and attachments over a specified size, follow the directions below to use Advanced Find:

  1. From the
    menu, choose
    Mailbox Cleanup... 
  2. Click the radio button
    Find items larger than
    . You can leave the default value of 250 kilobytes or increase it to narrow your search to larger messages.  A good starting point is 5,000 kilobytes.
  3. Click
  4. In the
    Advanced Find
    window, click
    , then
    Arrange By
    , and then

Now that you have a list of messages in the

Advanced Find
window that are over a certain size, you must choose what you want to do with those messages:

  • You can delete them by right-clicking each message in the
    Advanced Find
    window and choosing

    Note: This option will move the message to the

    Deleted Items
    folder, but you will need to empty that folder to reduce your overall quota.

  • You can open each message, save its attachment(s) to a local folder, and then remove the attachment(s) from the message. This will allow you to keep the email message without the attachment counting against your Exchange quota. Below are the steps for this procedure:

    1. In the
      Advanced Find
      window, double-click the message.
    2. Right-click the attachment(s), and click
      Save As... 
    3. Browse to the folder you would like to save the attachment in, and click
    4. Right-click the attachment(s), and click
    5. From the message's
      menu, select
      to save the message without the attachment(s).

How do I remove stored passwords from my web browser?

Below are instructions for removing saved passwords from various browsers:

Internet Explorer

In Internet Explorer, go to Tools - Internet Options - Content - Personal Information - AutoComplete. Make sure AutoComplete is not enabled for "Forms" and "User names and passwords on forms."



From the Tools menu, choose Options. Click Privacy on the left. Make sure 'Remember Passwords' is unchecked under Saved Passwords. Click Clear to delete all saved passwords. Alternatively, click View Saved Passwords to remove specific saved passwords.



From the Safari menu, choose Preferences. Click the Autofill tab. Click the Edit button next to Usernames and Passwords, and manage your passwords from there.

Protect your password

Never share your password with anyone, not even a relative or colleague. If another person has your password, they can, for all computer purposes, be you. This extends far beyond simply reading your email. At Ozarka College, this would include sending email as you, gaining access to sensitive financial information, and changing where your paycheck goes, and is considered a serious policy violation. But it's just not a smart thing to do anywhere.


It's very important to use different passwords for different systems. This limits the damage a malicious person can do should a password fall into the wrong hands. Everyone understands that it's nearly impossible to memorize a different strong password for each service you need to log in to. It's a good idea to have a set of four or five very strong passwords that you use on different systems.


Do everything you can to memorize your passwords, but if, for some reason, you absolutely must write down a password, always keep the note with you or in a locked file, and do not write down the corresponding ID


Reporting Copyright Infringements

Ozarka has designated an agent to receive notifications of alleged copyright infringement in the and domains. If you believe your copyrighted work is being infringed on a Ozarka site, please notify the Director of Information Systems.

Contact Information

Phone:+1 870 368 7371
Fax:+1 870 368 2091

Surface Mail:
Director of Information Systems
Ozarka College
218 College Drive
Melbourne, Ar 72556

Elements of Notification


In notifying us of the alleged copyright infringement, please be sure to include the following information:

  • a description of the copyrighted work that is the subject of the claimed infringement (if multiple works are being infringed at a single site, a representative list of such works at that site is adequate);
  • a description of the infringing material and information sufficient to permit Ozarka to locate the material;
  • contact information for you, including your address, telephone number and/or email address;
  • a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, or its agent, or the law;
  • a statement by you, signed under penalty of perjury, that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed; and
  • a physical or electronic signature of the copyright owner or a person authorized to act on its behalf.

Failure to include all of the above-listed information may result in a delay of the processing of your complaint. Ozarka will terminate the online privileges of users who infringe the copyright of others.

Further Information


For more information on the Digital Millenium Copyright Act please see the U.S. Copyright Office web site.

Face-To-Face Teaching Exemption

Section 110 of the 1984 Copyright Act does provide a specific exemption to the licensing of what is clearly a public performance and what is  face-to-face teaching.

To qualify for the exemption, the showing must occur in a face-to-face teaching situation at a non-profit educational institution and meet all of the following six criteria:

  1. Performances and displays of audiovisual works must be made from legitimate sources, such as pre-recorded videocassettes.  Copies made from illegitimate sources or broadcasts are not allowed. 

  2. Performances and displays must be part of a systematic course of instruction and not for entertainment, recreation, or cultural value.  The instructor should be able to show how the use of the motion picture contributes to the overall course study and syllabus. The course does not have to be a credit course, but must be one recognized by the institution and for which students must register.

  3. The instructors or pupils must give performances and displays from the same location in which it is being screened; no broadcasting from outside sources (such as closed-circuit television) is allowed.

  4. Performances and displays must be given in classrooms and other places devoted to instruction; library screening rooms, residence hall & student union lounges, rathskellers, and cafeterias do not qualify.

  5. Performances and displays must be a part of the teaching activities at a non-profit teaching institution.  Businesses that conduct educational seminars and certain technical schools do not qualify.

  6. Attendance is limited to the instructors, pupils, and guest lecturers.  Only students registered for the class may attend the screening.  No fee specific to the screening may be charged.  

What are Public Performances?

What are "Public Performances?"

Suppose you invite a few personal friends over for a dinner and a movie.  You purchase or rent a copy of a movie from the local video store and view the film in your home that night.  Have you violated the copyright law by illegally "publicly performing" the movie?  Probably not.

But suppose you took the same videocassette and showed it at a club or bar you happen to manage.  In this case you have infringed the copyright of the movie.  Simply put, videocassettes obtained through a video store are not licensed for exhibition.  Home video means just that  viewing of a movie at home by family or a close circle of friends. 


What the Law Says

The Federal Copyright Act (Title 17 of the United States Code) governs how copyrighted materials, such as movies, may be used.  Neither the rental nor the purchase of a videocassette carries with it the right to show the tape outside the home. 

In some instances no license is required to view a videotape, such as inside the home by family or social acquaintances and in certain narrowly defined face-to-face teaching activities.

Taverns, restaurants, private clubs, prisons, lodges, factories, summer camps, public libraries, day-care facilities, parks and recreation departments, churches and non-classroom use at schools and universities are all examples of situations where a public performance license must be obtained.  This legal requirement applies regardless of whether an admission fee is charged, whether the institution or organization is commercial or non-profit, or whether a federal or state agency is involved. 


Penalties for Copy Right Infringement

"Willful" infringement for commercial or financial gain is a federal crime and punishable as a misdemeanor, carrying a maximum sentence of up to one year in jail and/or a $100,000 fine.  Even inadvertent infringers are subject to substantial civil damages ranging from $500 to $20,000 for each illegal showing.


How to Obtain a Public Performance License?

Obtaining a public performance license is relatively easy and usually requires no more than a phone call.  Fees are determined by such factors as the number of times a particular movie is going to be shown, how large the audience will be and so forth.  While fees vary, they are generally inexpensive for smaller performances.  Most licensing fees are based on a particular performance or set of performances for specified films.

In other specialized markets, such as hotels and motels, many Hollywood studios may handle licensing arrangements directly.


Why is Hollywood Concerned About such Performances?

The concept of "public performances" is central to copyright and the issue of protection for "intellectual property."  If a movie producer, author, computer programmer or musician does not retain ownership of his or her "work," there would be little incentive for them to continue and little chance of recouping the enormous investment in research and development, much less profits for future endeavors. 

Unauthorized public performances in the U.S. are estimated to rob the movie industry of between $1.5-$2 million each year.  Unfortunately, unauthorized public performances are just the tip of the iceberg.  The movie studios lose more than $150 million annually due to pirated videotapes and several hundred million more dollars because of illegal satellite and cable TV receptions. 


Copyright Infringers are Prosecuted

The MPAA (Motion Picture Association of America) and its member companies are dedicated to stopping film and video piracy in all its forms, including unauthorized public performances.  The motion picture companies will go to court to ensure their copyrights are not violated.  Lawsuits for example, have been filed against cruise ships and bus companies for unauthorized on-board exhibitions. 

If you are uncertain about your responsibilities under the copyright law, contact the MPAA, firms that handle public performance licenses or the studios directly.  Avoid the possibility of punitive action. 


Guidelines for Movie Viewing on Campus

As college departments and organizations move forward, we are compelled to remind campus members about the legal and acceptable uses of Video Tape/DVD and showing movies for the public. Video Tapes and DVDs that are available for purchase, rented from many commercial establishments, or checked out of the library are for home viewing purposes only. Which means they can only be viewed in your private living spaces.  For home purposes, it means anywhere in your private residence.  The same rules apply for movies/television shows that are video taped at home.


Therefore anytime a group shows a movie in any context, the group must purchase the public viewing rights (copyright) for that particular showing. Copyright purchase for film currently runs between $300-$600 per showing for popular titles from major movie distributors. Independent films could cost less but must be negotiated with the holder of the copyright for those particular films.


Many of you may know that there is an exception to the public performance fees for college and universities. That exception is only in the case of face-to-face classroom instruction by a faculty member. The faculty member may show the film/movie outside the normal class period (at night for example), however, it is only for those students who are registered for the class. The movie must also be shown in spaces that are designated for instruction; therefore library screening rooms, residence hall or student union lounges, cafeterias do not qualify. A faculty member cannot show it for his/her class and then open it up to the rest of the campus. In order to invite others, the public viewing rights must be purchased. Acceptable attendance for films in which the copyright is not purchased only include students registered for the class, the instructor and guest lecturer(s).


Purchasing public viewing rights does not depend on variables such as audience size or charging of admission. Regardless if it is 3 people versus 300 people, size is not considered in determining if public viewing rights need to be purchased. (Size may, however, influence the amount of the public performance fee). Likewise you still have to purchase the copyrights even if you are offering the movie/film to the audience for free. Because we are a non-profit educational institution we do qualify for the face-to-face teaching exemptions. However, that does not mean that because we are a not profit educational institution that all films/movies shown at Ozarka College are exempt. Only those with an instructor present with students enrolled in his/her class qualify. This principle holds true no matter how much educational or intellectual value is contained the in film.


We know that showing a film is a fun and easy event to organize. In our busy day-to-day lives it seems to be a very simple event to organize. Nevertheless, you must always keep in the forefront that just because you purchased the film, rented or checked it out, you cannot turn that Video Tape/DVD into a program. Public performance rights must be purchased and secured before advertising any event related to movie/film viewing. Failure to adhere to these guidelines (even if done so innocently and inadvertently) can result in fines from $750 to $30,000 per showing. If admission is charged to the event and the organization/person receives some commercial or personal financial gain, fines can range upward to $150,000 plus a year in jail.

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